What does Solis actually do?

Solis works with businesses that already receive enquiries and have a database of past leads.

We re-engage those enquiries through direct, one-to-one SMS conversations and convert interested prospects back into bookings and revenue.

The focus is not on generating more leads. It is on converting demand that already exists.

Is this lead generation or marketing?

No.

Solis does not run advertising campaigns or generate new leads.

The work is focused entirely on existing enquiry activity. Specifically, enquiries that have not converted or have gone cold.

What types of businesses is this suited to?

Solis works best with businesses that:

• Receive a consistent volume of enquiries

• Have a sales or booking process

• Operate with mid to high value transactions

This typically includes clinics, service providers and other businesses where enquiries represent meaningful commercial value.

What do you mean by “cold enquiries”?

Cold enquiries are people who have already expressed interest but did not proceed at the time.

This may include:

• Unbooked enquiries

• Missed follow-ups

• Quotes that were not accepted

• Past leads that were never re-engaged

In most cases, these enquiries are not truly “dead”. They are simply unworked.

How does the reactivation process work?

We reach out to past enquiries via SMS using structured, conversational messaging.

The objective is to:

• reopen the conversation

• re-establish intent

• and guide interested prospects back into booking

All communication is handled directly, and responses are managed in real time.

Is this automated or handled by a person?

The system uses AI-assisted messaging to manage conversations at scale.

However, it is not a generic automation sequence. Conversations are handled in a way that reflects natural, one-to-one communication rather than broadcast messaging.

Will this interfere with our existing systems or team?

No.

Solis operates alongside your existing systems.

We focus specifically on reactivating past enquiries. Your team continues to handle bookings, consultations and service delivery as normal.

How is performance measured?

All activity is tracked at the conversation and booking level.

This allows clear visibility on:

• responses

• re-engaged prospects

• appointments generated

• revenue returned to the pipeline

The focus is always on measurable commercial outcomes.

Do you need access to our systems?

No direct system access is required.

We work from exported enquiry data and operate externally, which keeps the process simple and contained.

What is the initial test?

Before scaling, we run a small reactivation test using a segment of your past enquiries.

This provides real data on:

• how your database responds

• what re-engages

• and what converts

It allows both sides to assess the opportunity based on actual behaviour rather than assumptions.

What happens after the test?

If the test performs, the process is applied across your broader enquiry base.

At that point, reactivation becomes an ongoing, structured activity rather than a one-off exercise.

How is Solis paid?

Solis operates on a performance-based structure.

We only participate in revenue that comes directly from reactivated enquiries. If nothing converts, there is nothing to pay.

This keeps the model aligned with outcomes rather than fixed fees.

How do you separate reactivated enquiries from new ones?

All reactivation activity is tracked independently.

This ensures it is clear which conversations and bookings have come through re-engagement versus your existing inbound flow.

Is this compliant with messaging regulations?

Yes.

All outreach is structured to align with standard messaging and communication practices, including appropriate identification and opt-out handling.

How quickly do results appear?

Responses typically begin within a short timeframe after outreach begins.

However, full results depend on:

• the size and quality of the enquiry database

• the age of the leads

• and the underlying demand

The initial test is designed to establish this quickly.

Why hasn’t this already been done internally?

In many businesses, past enquiries are not revisited systematically.

Teams are focused on new enquiries, and older leads are often left untouched due to time constraints or lack of structured follow-up.

Solis exists to address that gap directly.

What makes Solis different?

Solis is built on a simple principle.

Before increasing enquiry volume, it is commercially important to understand and convert the demand that already exists.

Rather than adding more leads into the system, the focus is on extracting value from enquiries that have already been generated.

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